Frequently Asked Questions

1. Why Should I Buy From EzPz Solutions?

We are in this industry from more than a year and are one of the leading websites in India for online high-end computers, Parts and Laptops we provide the most competitive price than any other e-commerce website in India. We ensure full satisfaction for our customers.

2. Is It Safe And Secure To Purchase From EzPz Solutions?

Our website is 100% safe and secure in terms of customers data and their personal information’s, also our website is https, s indicates that our website is secure from any online threats and is safe to do any kind of online transactions.

3. Does EzPz Solutions Sell’s New And Genuine Products?

All the products which we sell on our website is in new condition as we do not deal in used products nor we deal in any kind of duplicity as we only sell genuine products And All Products Comes with GST Bill.

4. Does EzPz Solutions Has Any Hidden And Shipping Charges?

We do not have any hidden charges, all the amount will be shown to you at the time of confirming the order which is crystal clear for any buyer.

5. What Are The Payment Options Available With EzPz Solutions?

We have Cash on Delivery UpTo ₹20,000, Credit Card EMI, Credit / Debit card options, Net Banking, Bank transfer options like NEFT, IMPS, RTGS, We Are Using Razorpay As Our Payment Gateway and BHIM UPI For Easy Transfer, User Can Use Any UPI Supported App to Pay. And All Payment Information is Encrypted with 256-Bit Encryption Provided By Payment Gateway and BharatQR(UPI).

6. How Many Days It Takes To Ship An Order Once The Order Is Confirmed?

Order Will Ship in Selected Shipping Days while placing Order, And Locally (in Mumbai) it take 1-2 working days after order is processed, All shipping will done in given days after order is processed.

7. Will I Receive Every Updates Of My Order?

We update every status of your order is your order history as well as in your mail, from where you can track every status of your order, once the product is shipped we will update the tracking details also.And We will Email you The Tracking ID with Link of our Shipping Partner’s Website

8. What Is Your Return, Cancellation And Refund Policy?

Once Order is Placed And Processed It Can’t Be Cancelled, After Order is Processed it is not Refundable, If Product Arrived at you door Step is DOA(Dead on Arrival) you will have 7 days to inform us we will replace the product with new one. You will have 24 Hours to cancel the order.